WE ARE ALL ABOUT CREATING AN UNPARALLELED EXPERIENCE OF MUSIC, ART, AND STRONG COMMUNITY

Through our programming and operations, we are committed to being a community gathering place open to all, regardless of race, ethnicity, national origin, gender, gender identity, sexual orientation, class, disability status, geography, age and other forms of bias. Diversity, equity, belonging and inclusion are central values as we strive to foster inspired and creative community.


Volunteers and guests in our house are encouraged to bring suggestions or concerns to our attention. Email staff@tocportland.org or leave us a note in one of our suggestion boxes.


Thank you for telling us how we are doing and what you like us to do next!

TOC strives to be a welcoming and accessible place for everyone

ACCESSIBILITY

Entrances

Our accessible entrance is on SW Clay, to the right of our main entrance.


Accessible Seating

Most shows at TOC are general admission, however we do have designated seating for patrons with mobility devices, other assistance requirements, and their companions. Our seating consists primarily of church-style pews and some high-back chairs without arm supports.


While we do not require advance notice or reservations for accessible seating, it does allow our staff to provide the best possible experience for our guests who may need some extra time or accommodations.


To reserve accessible seating please call 503-222-2031 or email staff@tocportland.org. View our seating chart here


ACCESSIBLE RESTROOMS

All of TOC’s restrooms, including accessible restrooms, are located below the main level and are reached either by two sets of stairs or by elevator. The elevator requires a key, but any bar or floor staff will be happy to assist you.

Entrances

Our accessible entrance is on SW Clay, to the right of our main entrance.


Accessible Seating

Most shows at TOC are general admission, however we do have designated seating for patrons with mobility devices, other assistance requirements, and their companions. Our seating consists primarily of church-style pews and some high-back chairs without arm supports.


While we do not require advance notice or reservations for accessible seating, it does allow our staff to provide the best possible experience for our guests who may need some extra time or accommodations.


To reserve accessible seating please call 503-222-2031 or email staff@theoldchurch.org. View our seating chart here


ACCESSIBLE RESTROOMS

All of TOC’s restrooms, including accessible restrooms, are located below the main level and are reached either by two sets of stairs or by elevator. The elevator requires a key, but any bar or floor staff will be happy to assist you.

PATRON DROP-OFF ZONES

Curbside drop-off zones are located on SW 11th (flat) and on SW Clay (short incline).


Parking

TOC does not own any parking facilities. However, designated accessible parking is available on a first-come, first-served basis in regular on-street metered parking spaces and nearby parking lots for vehicles bearing a valid Department of Motor Vehicles (DMV) disability parking placard. The City Center pay parking lot is the closest to TOC. More parking information is available here .


SERVICE DOGS

Trained service dogs may attend events with their owners. Emotional support dogs are allowed by TOC provided they do not disrupt the event experience of performers, presenters, patrons and staff. The allowing of emotional support dogs is at the sole discretion of the staff of TOC.

ASL ACCOMODATIONS

If you would like to request a Sign Language interpreter please email staff@tocportland.org with the date of the event you would like to attend.


GENERAL QUESTIONS

Please call 503-222-2031 or email staff@tocportland.org with any questions you may have. Contact information, including our address and directions, are available here.


Take a virtual tour and explore the venue here.

Entrances

Our accessible entrance is on SW Clay, to the right of our main entrance.


Accessible Seating

Most shows at TOC are general admission, however we do have designated seating for patrons with mobility devices, other assistance requirements, and their companions. Our seating consists primarily of church-style pews and some high-back chairs without arm supports.


While we do not require advance notice or reservations for accessible seating, it does allow our staff to provide the best possible experience for our guests who may need some extra time or accommodations.


To learn more or to reserve accessible seating please call 503-222-2031 or email staff@theoldchurch.org View our seating chart here


ACCESSIBLE RESTROOMS

All of TOC's restrooms, including accessible restrooms are located below the main level and are reached either by two set of stairs or by elevator. The elevator requires a key, but any bar or floor staff will be happy to assist you.

PATRON DROP-OFF ZONES

Curbside drop-off zones are located on SW 11th (flat) and on SW Clay (short incline).


Parking

TOC does not own any parking facilities. However, designated accessible parking is available on a first-come, first-served basis in regular on-street metered parking spaces and nearby parking lots for vehicles bearing a valid Department of Motor Vehicles (DMV) disability parking placard. The City Center pay parking lot is the closest to TOC. More parking information is available here .


ASL INTERPRETATION

If you would like to request a Sign Language interpreter please email staff@theoldchurch.org with the date of the event you would like to attend.

We endeavor to make TOC a safe and friendly gathering place


ANTI-HARASSMENT AND BULLYING POLICIES


It is our experience that most community members behave with care, but if someone does harass you here, we hope we’ve created an environment where you feel safe letting us know so that we can help you.


TOC maintains a strict policy prohibiting harassment in any form (verbal, physical, visual, etc.). Inappropriate conduct which creates an unsafe, intimidating, hostile, or offensive work environment is prohibited at TOC. Harassment has no place here for any of our community members: attendees, staff, vendors, artists/crews, volunteers, and other guests


What to expect from our team if someone harasses you or if you harass others:
Our staff take proactive steps to identify and address harmful behavior and take all reports of harassment seriously. When harassment is witnessed by or reported to our staff, we
1) ensure the victim’s safety through connection to friends on-site plus referrals to local resources off-site as needed and
2) swiftly take action to ensure the safety of other community members through direct communication with the aggressor(s). This action with aggressor(s) can range from a verbal warning to eviction and future ban from the venue depending on the severity of the behavior.

It is our experience that most community members behave with care, but if someone does harass you here, we hope we’ve created an environment where you feel safe letting us know so that we can help you.


TOC maintains a strict policy prohibiting harassment in any form (verbal, physical, visual, etc.). Inappropriate conduct which creates an unsafe, intimidating, hostile, or offensive work environment is prohibited at TOC. Harassment has no place here for any of our community members: attendees, staff, vendors, artists/crews, volunteers, and other guests


What to expect from our team if someone harasses you or if you harass others:
Our staff take proactive steps to identify and address harmful behavior and take all reports of harassment seriously. When harassment is witnessed by or reported to our staff, we
1) ensure the victim’s safety through connection to friends on-site plus referrals to local resources off-site as needed and
2) swiftly take action to ensure the safety of other community members through direct communication with the aggressor(s). This action with aggressor(s) can range from a verbal warning to eviction and future ban from the venue depending on the severity of the behavior.

Where to report and/or get help if you are an audience member at TOC:
If you witness or experience harassment, please report it to the box office or a staff member wearing a staff badge or t-shirt. If you are unable or choose not to report at the event but would like to follow up afterward, please email our Executive Director at constance@tocportland.org


Where to report and/or get help if you are a performer, presenter, or vendor at TOC:
If you experience harassment or witness harassment, please report it to the Production Manager, and if they’re unavailable, the Executive Director. If you are unable or choose not to report at the event but would like to follow up afterward, please email our Executive Director at constance@tocportland.org

It is our experience that most community members behave with care, but if someone does harass you here, we hope we’ve created an environment where you feel safe letting us know so that we can help you.


TOC maintains a strict policy prohibiting harassment in any form (verbal, physical, visual, etc.). Inappropriate conduct which creates an unsafe, intimidating, hostile, or offensive work environment is prohibited at TOC. Harassment has no place here for any of our community members: attendees, staff, vendors, artists/crews, volunteers, and other guests


What to expect from our team if someone harasses you or if you harass others:
Our staff take proactive steps to identify and address harmful behavior and take all reports of harassment seriously. When harassment is witnessed by or reported to our staff, we
1) ensure the victim’s safety through connection to friends on-site plus referrals to local resources off-site as needed and
2) swiftly take action to ensure the safety of other community members through direct communication with the aggressor(s). This action with aggressor(s) can range from a verbal warning to eviction and future ban from the venue depending on the severity of the behavior.

Where to report and/or get help if you are an audience member at TOC:
If you witness or experience harassment, please report it to the box office or a staff member wearing a staff badge or t-shirt. If you are unable or choose not to report at the event but would like to follow up afterward, please email our Executive Director at constance@theoldchurch.org



Where to report and/or get help if you are a performer, presenter, or vendor at TOC:
If you experience harassment or witness harassment, please report it to the Production Manager, and if they’re unavailable, the Executive Director. If you are unable or choose not to report at the event but would like to follow up afterward, please email our Executive Director at constance@theoldchurch.org


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